General Manager
About Our Client:
Our client is a thriving and innovative sports lifestyle company based in Hong Kong, known for fostering community and promoting active, healthy living. With multiple locations and a dedicated team of professionals, they emphasize exceptional service and creating an inclusive environment that encourages wellness and personal growth.
The Opportunity:
We are seeking an experienced and energetic General Manager to lead the overall operations of our client’s fitness and activity centers. This senior leadership role involves managing daily business functions, leading diverse teams, and spearheading growth strategies that enhance operational efficiency and customer satisfaction. The ideal candidate is a hands-on leader with strong business acumen, demonstrated success managing small to medium-sized enterprises, and a passion for delivering outstanding service in fast-paced, customer-centric environments.
Key Responsibilities:
- Oversee daily operations across multiple locations, ensuring excellent service quality, safety, and facility maintenance.
- Lead, develop, and motivate a multidisciplinary team, fostering a positive and productive work culture.
- Develop and implement strategic plans to increase membership, revenue, and brand engagement.
- Manage budgets, monitor financial performance, and optimize resources for profitability.
- Drive marketing, community outreach, and promotional initiatives to grow the customer base.
- Ensure compliance with all safety regulations, company policies, and industry standards.
- Build strong relationships with customers, staff, and external partners.
- Prepare regular reports for senior management on operational and financial performance
Requirements:
- 10–15 years of relevant experience in operation, with 3+ years experience in management/ leadership role, ideally in sports, fitness, leisure, or service-focused SME environments.
- Proven leadership skills with experience managing teams and operations in SMEs or start-ups.
- Demonstrated ability to increase business growth and improve operational workflows.
- Strong financial management skills, including budgeting and cost control.
- Excellent communication and interpersonal skills in English and Cantonese; Mandarin is an advantage.
- Passion for health, wellness, or lifestyle industries is highly desirable.
- Results-oriented, adaptable, with strong organizational and problem-solving abilities.
Why Join?
- Lead and shape the success of a vibrant, growing sports lifestyle company in Hong Kong.
- Opportunity to take full ownership of operations and drive innovative initiatives.
- Work in a dynamic, collaborative, and supportive environment.
- Competitive salary package with performance incentives.
- Enjoy employee wellness benefits and professional development opportunities.
About Lauris Walton Executive Search:
Lauris Walton Executive Search is a leading recruitment solutions firm specializing in placing top-tier finance professionals. We partner with prestigious organizations to identify and secure exceptional talent that drives business success. For more information about these opportunities or to submit your application, please contact Lauris Walton team.
Interested candidates, please send your CV through Apply Now or to the email address shown in the company overview. For more suitable opportunities in your specialised industry, please visit our website at www.lauriswalton.com.